At Tamarrind, every garment is thoughtfully handcrafted and carefully inspected before it reaches you. We package each order with the utmost care using reusable cotton garment bags and eco-conscious materials, encouraging mindful consumption and sustainable practices.

Each Tamarrind piece is created using traditional artisanal techniques and handcrafted textiles. Variations in weave, embroidery, print placement, texture, or hand dye are not imperfections—they are the unique characteristics that make every garment one of a kind. These subtle differences are a testament to authentic craftsmanship and cannot be considered manufacturing defects.

If your parcel arrives visibly damaged or appears to have been tampered with, we recommend refusing the delivery and notifying us immediately. Should you accept the package, please record an unboxing video and contact our Client Care team +91 9545563311 within 24 hours of delivery so we can assist you promptly.

Exchange Policy

We want you to love your Tamarrind purchase.

We offer size exchanges for eligible products within 7 days of delivery, subject to product availability. Items must be unused, unwashed, unworn, with all original tags and packaging intact.

Products that are made-to-order, customised, altered to your measurements, purchased during promotional sales, or marked as Final Sale are not eligible for exchange.

Return Policy

As each Tamarrind garment is handcrafted in limited quantities, we do not offer returns or refunds for reasons such as change of mind, preference, or incorrect size selection.

Returns will only be accepted if the item received is:

• Damaged during transit
• Defective due to a manufacturing fault
• Incorrect product shipped

All requests must be reported within 48 hours of delivery along with photographs and an unboxing video for verification.

Refunds

Once the returned item has been received and inspected, eligible refunds will be processed to the original payment method within 7–10 business days.

Shipping charges, customs duties, and taxes (where applicable) are non-refundable.

Need Assistance?

Our Client Care team is always happy to help with sizing, styling advice, or any questions before and after your purchase.

Email: thehouseoftamarind@gmail.com
WhatsApp: +91 9545563311